If you see a yellow or red banner in an Office app that says SUBSCRIPTION EXPIRED, you must renew your Microsoft 365 subscription to keep using Office.
If you're using a volume license version of Office Professional Plus at work, you'll need to contact your admin for a product key. To locate your product key online, see Get your HUP product key.
If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer's Microsoft HUP benefit, you'll need your product key to install Office on a PC. You can also enter the product key at There are a few exceptions where you'll need to do something other than sign in. Note: If you bought a new, unused Microsoft 365 product key card to renew an Microsoft 365 subscription or to buy your trial, you can enter that product key if Office prompts you for it. Common questions about Officeproduct keysĬheck the sections below to find out if you need an Officeproduct key and what to do with your key if you have one. Your Microsoft account takes the place of your product key for many tasks, such as activating Office and reinstalling Office. PLEASE NOTE: By deleting your user profile, you delete all of the contents of the Desktop, My Documents, Music, Pictures, settings, etc… I’d only recommend this if you have either backed up, or are performing this on a fresh install where you currently don’t have any files.Excel for Microsoft 365 Word for Microsoft 365 Outlook for Microsoft 365 PowerPoint for Microsoft 365 Access for Microsoft 365 Publisher for Microsoft 365 Visio Plan 2 Excel 2021 Word 2021 Outlook 2021 PowerPoint 2021 Access 2021 Project Standard 2021 Publisher 2021 Visio Professional 2021 Visio Standard 2021 Office 2021 OneNote 2021 Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 Access 2019 Project Standard 2019 Publisher 2019 Visio Professional 2019 Visio Standard 2019 Office 2019 Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 Project Professional 2016 Project Standard 2016 Publisher 2016 Visio Professional 2016 OneNote 2016 Excel 2013 Word 2013 Outlook 2013 PowerPoint 2013 Access 2013 OneNote 2013 Project Professional 2013 Project Standard 2013 Publisher 2013 Visio Professional 2013 Visio 2013 Office 2013 Microsoft 365 for home InfoPath 2013 Project for Office 365 More. By configuring the e-mail account first, it will avoid this issue. Now at this point, the key is to create the Exchange (or any other mail account) before you actually attach your Microsoft account to your system login account. I confirmed the user profile was fully deleted and then logged back in. I then proceeded to delete the user profile and restart the system. I then went to “System” under control panel, “Advanced System Settings”, “Advanced” tab, then “Settings” under “User Profiles”. To resolve this, I restarted the machine, and logged in using a different account. It appears there is a conflict with the Microsoft Account (which of course has it’s own mail, calendar, and contacts), and a separate account with the same e-mail address. Researching this, I noticed numerous other people reporting this problem on multiple forums, however no one had a fix.
This message stopped me from configuring my Exchange account with the Windows 10 Mail, Calendar, and People apps. There’s already an account set up to use.
When trying to add, I was presented with: After joining the Surface to my domain, and attached my Microsoft account, I went to add my Exchange account (which is the same e-mail address I use for my Microsoft account). Recently, I did a fresh install of Windows 10 on my Microsoft Surface Pro. While many people use or addresses, some of us prefer to use our actual real e-mail addresses as Microsoft account logins. If you’re like me, you probably have your Microsoft account configured the same as your e-mail address.